Yes, you are entitled to access your own protected health information under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Follow these steps to request hard copies of your records:
• Fill out a Medical Records Release Form
• Specify the records that you require (i.e. within a certain date range)
• Sign the form
• Bring the form to your provider’s office
• Provide personal photo identification for security purposes when presenting your request
To contact your provider’s office, check the IMS Provider Directory.
There will be a fee to process your request. The amount may vary according to the number of records requested. Please ask your provider’s office for details.
Please allow 2-3 weeks for IMS to process your request. We try to respond to records requests as quickly as possible.
Once your request has been processed, you can pick up the records from your provider’s office or have them mailed to you directly.